Spain
Portugal
WhatsApp Multi Agent is a lightweight and easy-to-use WhatsApp floating chat widget that enables you to display a list of support agents on your Joomla! website. This allows your web visitors to initiate a conversation with them through the WhatsApp app or WhatsApp web.
Features :
- Multi-agent support, add multiple phone number and customer service agent
- Email Form Fallback. Getting message from your customers even during your support agent’s offline hours. A mail contact form will be displayed when all agents are offline
- Online Scheduler. Manage all of your customer service working shifts by setting their working hour / date / day repetation.
- No boring greeting message. Set a personal greeting message to your visitor, based on defined date and time and also what page their visit.
- Responsive design and compatible with all mobile devices
- Personalize the widget by changing the color theme, header image, animation type etc.
Please note that this extension is not an indipendent application that is enable you to chat directly from the website (WhatsApp doesn't provide such API for that), but it will redirect your user to another tab to open WhatsApp web or WhatsApp mobile app.
